Privacy Policy

Privacy Policy
Sonorous Arts ("we", "us", or "our") is committed to protecting your personal data. This privacy policy outlines how we collect, use, and share information about you when you visit our website, purchase products from us, or use our applications produced by Sonorous Arts.

Data Collection and Storage
We collect personal data through forms on our website and applications produced by Sonorous Arts. This data may include your name, email address, billing information, and other relevant information. For security purposes, we do not store plain text passwords on our servers. Instead, we utilize strong password hashing techniques to protect user credentials. These hashed passwords are securely stored and cannot be reversed, ensuring the utmost protection of your account information. We store this data securely on our servers using authentication methods to block unauthorized access. We are committed to data minimization and only collect the personal data necessary to fulfill the purposes outlined in this Privacy Policy. We retain your personal data for as long as necessary to achieve these purposes. Upon your request to delete your account, we will retain your personal data for a period of 30 days before deletion, unless a longer retention period is required by law.

Primary Purpose of Data Collection
The primary purpose for collecting and processing your personal data is to provide a service or product to you, as well as to improve the customer experience.

Data Sharing
We do not share any collected personal data with third parties. Your data remains confidential and under our control.

User Rights
You have full control over your personal data. You can:

Access your collected personal data at any time
Correct inaccuracies or incomplete information at any time
Delete your collected personal data at any time

Refund Policy Sonorous Arts offers refunds for eligible products and services.

Refund Eligibility: Refunds may be considered for any paid product or subscription purchased in error, or due to a misunderstanding of the product or service, provided that the payment has been successfully received by Sonorous Arts.

Refund Process: To request a refund, please contact our customer support at info@sonorousarts.com with your transaction ID. We will investigate the payment and confirm your eligibility for a refund. If eligible, you will have the option to choose from the available refund methods. Our support team may request additional payment information based on your chosen method. The refund, minus any applicable transfer fees, will typically appear within one business day after processing.

Refund Denial: Refunds may be denied if the customer reports the issue more than 48 hours after the payment.

Changes to This Policy
We reserve the right to update this privacy policy at any time without prior notice. Any changes will become effective immediately upon publication of the updated policy on our website. We will notify users of significant changes by publishing a notice on our website and sending an email notification to the email address provided by the user.

Effective Date
This privacy policy is effective as of May 1st, 2024 and supersedes all prior versions.

CONCLUSION
We value your trust in us and are committed to protecting your personal data. If you have any questions or concerns about this privacy policy, please don't hesitate to contact us.

AGREEMENT
By accessing our website, purchasing products from us, or using our applications, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and sharing of your personal data as outlined above.