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Privacy Policy

Sonorous Arts ("we," "us," or "our") is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard information about you when you visit our website, purchase products, or use applications created by Sonorous Arts.

Data Collection and Storage

We collect personal data through forms on our website and in Sonorous Arts applications. This data may include your name, email address, billing information, and other relevant information. For security, we do not store plain-text passwords on our servers. Instead, we use strong password hashing techniques to protect user credentials, storing these hashed passwords securely in a way that they cannot be reversed.

Your data is securely stored on our servers with authentication methods to prevent unauthorized access. Committed to data minimization, we collect only the personal data necessary to fulfill the purposes outlined in this Privacy Policy. We retain personal data as long as needed to achieve these purposes. Upon your request to delete your account, we will retain your personal data for 30 days before deletion, unless a longer retention period is required by law.

Purpose of Data Collection

The primary purposes of collecting and processing your personal data are to provide services or products to you and to enhance the customer experience.

Data Sharing

We do not share your personal data with third parties. Your data remains confidential and under our exclusive control.

User Rights

You have full control over your personal data. You can:

  • Access your collected personal data at any time
  • Correct inaccuracies or incomplete information
  • Delete your personal data at any time

Refund Policy

Sonorous Arts offers refunds for eligible products and services.

Refund Eligibility

Refunds may be considered for any paid product or subscription purchased in error or due to a misunderstanding of the product or service, provided the payment has been successfully received by Sonorous Arts.

Refund Process

To request a refund, please contact our customer support at info@sonorousarts.com with your transaction ID. We will review your request and confirm eligibility. If eligible, you will have the option to choose from available refund methods. Our support team may request additional payment information based on your chosen method. Refunds, minus any applicable transfer fees, typically appear within one business day after processing.

Refund Denial

Refunds may be denied if the request is submitted more than 48 hours after the payment.

Account Limitation and Deletion

We reserve the right to limit or delete accounts under the following circumstances:

  • If we suspect any fraudulent or unauthorized activity on the account.
  • If the user violates any of our terms and conditions or policies.
  • If required by law or regulatory requirements.
  • If an account appears to be impersonating someone else, using inappropriate language—be it in the username, full name, user description, or any other publicly visible parts of the account—or engaging in harassment, hate speech, or promoting illegal activities. In such cases, we may permanently delete the account without notice.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time without prior notice. Changes become effective immediately upon publication on our website. Users will be notified of significant changes via a notice on our website and an email to the provided address.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@sonorousarts.com.

Effective Date

This Privacy Policy is effective as of November 1, 2024, and supersedes all prior versions.

Conclusion
We value your trust in us and are dedicated to protecting your personal data. For any questions or concerns, please feel free to contact us.

Agreement
By accessing our website, purchasing products, or using our applications, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and safeguarding of your personal data as outlined above.